Shipping, Handling and Other

Orders are subject to change due to product availability, shipping policy, among other factors.

Shipping and Handling:

Domestic US: 

We don’t sell tobacco products to the following states: Washington, Utah, Maryland, Michigan, Connecticut, Pennsylvania, Massachusetts, Montana, Maine, South Dakota, Arkansas and Vermont

We need to receive and store age verification documents in order to sell a tobacco product to customers in the following states: California, Delaware

Order is shipped within 1-3 business days. USPS Priority Mail and UPS Ground service are our preferred shipping partners. Shipping cost varies from $3.99 to real-time calculated rates, depending on value and speed of each order.

Mainland China 中国大陆地区:

Packages shipped to China are experiencing delays related to COVID-19 of at least 10+ business days. 受新冠疫情的影响,发往中国的包裹正经历至少10个工作日的延迟。

订单确认之后通常会在7-14个工作日寄出,有时受其他因素包括支付风险提示,物流,天气等原因会有一定的延迟。感谢您的耐心等候。我们为客户提供一种速度较慢(通常3-4周),但是价格便宜的经济型邮寄方式(有限追踪,有单号,离美后无赔付)。请在付款页面选取经济型邮寄。 

我们也为客户提供带全程追踪的邮寄方式(由非USPS的多家运营商提供服务,通常2-4周),请在付款页面选取标准型邮寄。 

我们也为客户提供国际特快邮寄。我们会选用USPS Priority Mail International(通常1-2周)。价格会由物流提供商实时计算。 


Canada:

We offer Economy International Shipping to Canada (6-18 business days). Please select Economy International for this option. 

Rest of World:

We offer Economy International Shipping (6-18 business days) or Standard International Shipping through UPS or USPS to customers in the rest of the world. 

Discounts:

We offer discounts on Pipes and other accessories to service members, retired military, veterans, spouses and their families. Please contact us before you place an order.

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